1. Open up a doc with the verbatim toolbar already attached.
2. In the toolbar, click on the Settings Menu (very last button on the right side of the toolbar, icon is 3 gears.) 3. Click on "Verbatim Settings" 4. Go to the "Admin" tab 5. Under "Tools," click "Setup Wizard" 6. When you get to "Step 2 - Configure", check the two boxes, "Add Shortcut to Normal template" and "Run Verbatim in Always On Mode".
I've also noticed that when you completely close out and open up word, you have to do this again.. But I've never been able to keep the verbatim setting saved for previous versions either.